FAQs

A. Simple 😊, just add £30 worth of cookies to your cart and the FREE delivery option will appear at checkout, please see our Delivery page for more information.

A. All our cookies are made to order. They are baked fresh twice weekly on allocated days and dispatched the following day, using your chosen delivery method, see our Delivery page for more information.

Unfortunately we can't guarantee this, as this depends on the availability of ingredients. However, make sure to follow us on all social platforms and subscribe to our email group to receive restock notifications, so you can buy your cookies, before they sell out!

Yes! This is because your cookies are all baked fresh and not in advance!

We have two dispatch days which are Mondays and Wednesdays.

For dispatch on Monday you will need to order before Sunday, as this is when they are baked!

For dispatch on Wednesday you will need to order before Tuesday, as this is when they are baked!

Please check you have met the minimum order requirement of £20.00 and your chosen cookies are still in stock, as some flavours do sell out fast!

If your still having problems, please email us at hello@dollysdough.co.uk with a screen shot of the problem and we look to help you ASAP.

A. All of our doughlicious cookies are freshly baked to perfection using the finest quality ingredients, tons of care, heaps of love and a sprinkle of magic.

In truth they are delicately hand rolled, crammed full of chocolatey goodness, and then baked to perfection. This is how our famous signature dough and ultra chunky thick gooey cookies are made. 😋

A: See Allergy page click here.

A: Please contact us for full ingredient list if required.

Main Ingredients are: Dairy, flour, sugar, egg, vanilla extract, almond extract, orange extract, Nuts, peanuts, almonds, hazelnuts, dried fruit, chocolate, raising agents, cocoa butter, sunflower lecithin.

In addition depending on the cookie flavouring - white chocolate, milk chocolate, dark chocolate, different chocolate bars, marshmallows, biscuits, ground almonds, almond flakes, pecans, walnuts, coconut, carrots, dried cherries, sultanas, oats, peanut butter, jam, almond essence and much more.

If you have any allergies please review this before ordering or contact us.

A: Please contact us for full ingredient list if required.

Main Ingredients are: Vegan spread, sugar, aquafaba, vanilla extract, almond extract, orange extract, Nuts, peanuts, almonds, hazelnuts, dried fruit, vegan chocolate, raising agents, cocoa butter, sunflower lecithin.

In addition depending on the cookie flavouring - Vegan white chocolate, vegan milk chocolate, vegan dark chocolate, different vegan chocolate bars, vegan marshmallows, vegan biscuits, ground almonds, almond flakes, pecans, walnuts, coconut, carrots, dried cherries, sultanas, oats, peanut butter, jam, almond essence and much more.

If you have any allergies please review this before ordering or contact us.

A. Absolutely!

Email us at hello@dollysdough.co.uk, with your order request, delivery details and event date.

Your pre-order form, will then be emailed to you for payment via our website.

A. We recommend storing our dough-licious cookies in an airtight container and in a cool and dry place at room temperature to keep them fresh and tasty.

A: We understand that sometimes it can be hard to finish all our cookies in one sitting, and you may want to save them for a later date. You will be pleased to know, although we do recommend to have our cookies as fresh as possible, they can be frozen. Simply place them into a resealable bag, and freeze them for up to three months. Then to eat, thaw them back to room temperature and place them in a pre-heated oven at 170°C for 5-10 mins or until warmed through.

A. We accept PayPal and all major credit/debit cards.

A. Dolly's Dough deliver anywhere in the UK (Mainland), Northern Ireland, Scottish Highlands, Isle of Man and Isle of Wight using Royal Mail 🚚, but we are hoping to be worldwide one day, with local stores and shipping.

A. We’re sorry but unfortunately we do not accept returns as all our cookies are baked fresh to order.

A. Not at the moment we are online only. However follow us on Instagram, as you never know we maybe selling fresh cookies at a store or event near you.

A. Our doughlicious cookies are suitable for vegetarians.